Effective Date: 01.09.2025
Company: Interstory S. R. O.
Address: Černokostelecká 1806/123, Strašnice, 100 00 Prague 10, Czech Republic
Website: www.interstory.cz
1. Introduction
At Interstory – Innovative Tech for Every Need, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or purchase products from us.
We comply with all applicable privacy and data protection regulations, including the General Data Protection Regulation (GDPR) of the European Union.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account.
- Account Information: including login credentials, order history, and preferences.
- Communication Data: any correspondence between you and us (emails, forms, chat messages).
- Technical Information: including IP address, browser type, operating system, device information, and cookies when you interact with our website.
- Usage Data: information about how you use our website, pages visited, and purchase behavior.
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and deliver your orders
- To manage your account and provide customer support
- To send important updates about your purchases or account
- To improve our website, services, and customer experience
- To send promotional offers, newsletters, or marketing communications (only with your consent)
- To comply with legal obligations and resolve disputes
4. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Contractual necessity – to fulfill our obligations in providing products and services
- Consent – for marketing and optional communications
- Legitimate interest – to improve our services and protect our business
- Legal obligation – when required by law or regulation
5. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
- Service providers (e.g., payment processors, shipping companies, IT support)
- Business partners when necessary to fulfill your orders
- Authorities or regulators when legally required
All partners and service providers are required to handle your data securely and in compliance with applicable laws.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes. After that, your data will be securely deleted or anonymized.
7. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.
You can control cookies through your browser settings. For more details, see our Cookie Policy.
8. Your Rights (GDPR)
As a data subject under the GDPR, you have the following rights:
- Right of access – request a copy of your personal data
- Right of rectification – correct any inaccurate or incomplete data
- Right of erasure – request deletion of your data (“right to be forgotten”)
- Right to restrict processing – limit how we process your data
- Right to data portability – receive your data in a machine-readable format
- Right to object – opt-out of certain processing activities (e.g., marketing)
- Right to withdraw consent – if processing is based on your consent
To exercise these rights, please contact us at info@interstory.cz
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security of your data.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies.
11. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Interstory S. R. O.
📍 Černokostelecká 1806/123, Strašnice, 100 00 Prague 10, Czech Republic
📧 Email: privacy@interstory.cz